Welcome to the DeaLinko FAQ page! Below, you'll find answers to some of the most commonly asked questions about our platform. If you can't find the information you're looking for, feel free to contact us!
1. How do I post an ad on DeaLinko?
To post an ad, follow these steps:
- Create an account or log in to your existing account.
- Click on the "Post an Ad" button on the homepage or in your dashboard.
- Select the appropriate category for your item (e.g., Cars, Mobile Phones, Furniture, etc.).
- Add a clear title, description, price, and images of your item.
- Review your ad and click "Submit" to publish it.
Once your ad is live, buyers can browse and contact you for more details.
2. Do I need to pay to post an ad?
Posting ads on DeaLinko is free for most categories. However, some premium features, such as highlighted or featured listings, may require a small fee to enhance the visibility of your ad.
3. How do I contact a seller or buyer?
To contact a seller or buyer, simply click on the listing you’re interested in. If the seller has provided contact details, you can reach out via email or phone. You can also use the messaging feature within the platform to communicate securely.
4. How do I edit or delete my ad?
To edit or delete your ad:
- Log in to your account.
- Go to your dashboard and find the ad you want to update or remove.
- Click on "Edit" to make changes or "Delete" to remove it completely.
Changes will be reflected immediately after saving.
5. Can I post ads for used or second-hand items?
Yes! DeaLinko is a platform for buying and selling second-hand items, so feel free to post your used cars, bikes, mobile phones, home items, and more. Just ensure that your listing complies with our guidelines and local laws.
6. How do I know if a seller or buyer is trustworthy?
While we take steps to ensure all users comply with our rules, we recommend that you:
- Carefully review product descriptions and images.
- Ask the seller for additional details or photos if needed.
- Communicate through the platform’s messaging system to protect your privacy.
- If something seems suspicious, proceed with caution or contact our support team.
7. Is my personal information safe on DeaLinko?
Yes, we take your privacy seriously. We use industry-standard encryption to protect your personal data. For more details, please refer to our Privacy Policy.
8. What should I do if I have an issue with a transaction?
If you encounter a problem with a transaction, we recommend:
- Contacting the other party directly to resolve the issue.
- Reviewing the item’s description to ensure both parties are aligned.
- If you’re unable to resolve the issue, please reach out to our customer support team at support@dealinko.com.
9. Can I post ads for services or jobs?
Currently, DeaLinko focuses on buying and selling goods (e.g., vehicles, electronics, home items). For now, we don’t allow posting of job listings or service offers. Please check back later as we may expand to include services in the future.
10. Can I change my username or email address?
Yes, you can change your username or email address by going to your account settings. Just log in to your account, navigate to "Profile Settings," and make the necessary changes.
11. How do I delete my account?
If you wish to delete your account, please contact our customer support team at support@dealinko.com. We will guide you through the process. Keep in mind that deleting your account will remove all your listings, messages, and account data.
12. Can I post multiple ads?
Yes, you can post multiple ads for different items. However, each item must have its own listing. Ensure that all ads comply with our terms and guidelines.
13. How do I know if my ad has been posted successfully?
After submitting your ad, you’ll receive a confirmation message on the screen. Additionally, you’ll see your listing appear on your account dashboard and in the relevant category on the site.
14. How can I report a suspicious ad or user?
If you come across an ad that seems suspicious or violates our terms, please use the "Report" button on the listing page. Our team will review the report and take appropriate action.
15. How do I delete or deactivate my account?
If you'd like to deactivate or permanently delete your account, please contact our support team at support@dealinko.com. We’ll assist you with the process.
If you have any other questions or need further assistance, don't hesitate to reach out to us. We’re here to help!