Seller Guidelines

As a seller on DeaLinko, it’s important to follow these guidelines to ensure you provide accurate listings, maintain trust, and create a safe and pleasant experience for all users. By posting on DeaLinko, you agree to adhere to the following rules and best practices:

1. Create Accurate Listings

• Honesty is key: Provide a clear and honest description of the item you’re selling. Mention the item’s condition (new, used, refurbished), any defects, or issues. If the item has been repaired, mention it.
• Be specific: Include relevant details, such as model numbers, specifications, size, color, and other important features. This helps buyers make informed decisions.
• Upload clear images: Post high-quality, well-lit photos of the item from multiple angles. Make sure the images accurately represent the product.

2. Set a Fair Price

• Research: Look up similar items on DeaLinko or other platforms to price your item competitively.
• Be reasonable: Set a price that reflects the current market value. If your price is too high, buyers may lose interest; if it's too low, you may not get the value you deserve.

3. Be Responsive

• Respond quickly: Buyers may have questions about the item or want to negotiate. Respond to inquiries in a timely manner to maintain trust and increase the chance of a sale.
• Communicate clearly: Use professional language and be polite in your messages. Clear communication helps to avoid misunderstandings.

4. Provide Accurate Shipping Details

• Shipping costs: Clearly state who is responsible for shipping (you or the buyer). Include shipping fees and mention any special delivery arrangements.
• Packaging: Ensure the item is packed securely to avoid damage during shipping. Use proper materials, especially for fragile items.
• Delivery time: Be realistic about how long it will take to ship the item. Inform the buyer of any potential delays.

5. Customer Service

• Resolve disputes professionally: If a buyer has an issue with the item or the transaction, try to resolve it amicably. Offer refunds or returns when appropriate (check your return policy).
• Provide updates: If there’s any issue with shipping or delays, inform the buyer immediately to keep them in the loop.

6. Prohibited Listings

• Do NOT list illegal, dangerous, or counterfeit items.
• No spam: Avoid excessive listings or irrelevant content.
• Do not post items that violate local laws or DeaLinko’s community guidelines, including prohibited goods like firearms, alcohol, or illicit substances.

7. Follow DeaLinko’s Policies

• Ensure that your listings adhere to DeaLinko’s Terms and Conditions and Community Guidelines. We reserve the right to remove any listings that violate these rules.

 

Buyer Guidelines

As a buyer on DeaLinko, it's essential to follow these guidelines to ensure smooth, safe, and successful transactions. By engaging with sellers and making purchases, you agree to adhere to these rules:

1. Research the Product

• Check descriptions: Read product descriptions carefully to ensure the item meets your expectations. If something is unclear, don’t hesitate to ask the seller for more details.
• Look at images: Review the photos provided by the seller to assess the condition of the item. If the images are unclear or missing, reach out to the seller for more.

2. Verify Seller Information

• Check the seller’s profile: Look at the seller’s rating and reviews, if available. This can give you insights into their reliability and past transactions.
• Communicate with the seller: Ask questions about the item before committing to a purchase. If the seller is responsive and helpful, it’s a positive sign.

3. Be Clear on Pricing and Payment Terms

• Understand the cost: Confirm the price, shipping charges, and any other associated costs before agreeing to the transaction. Make sure you know who will pay for shipping and any additional fees.
• Payment methods: Use secure and trusted payment methods. Never send money directly through unsecured channels. DeaLinko doesn’t handle transactions directly, so be cautious when dealing with payments outside the platform.

4. Respect the Seller’s Terms

• Confirm details before finalizing: Double-check the condition of the item, the price, and the delivery time with the seller before agreeing to buy.
• Don’t make last-minute demands: If you agree to purchase an item, honor the deal. If there are issues or you change your mind, notify the seller as early as possible.

5. Avoid Scams

• Be cautious of suspicious listings: If something seems too good to be true, it probably is. Watch out for listings with poorly written descriptions, missing images, or prices that are too low.
• Never share personal details: Protect your privacy by not sharing personal or financial information directly with the seller unless the platform allows secure transactions.
• Report suspicious activity: If you encounter any fraudulent activity or suspicious sellers, report it to DeaLinko immediately.

6. Handle Payments Securely

• Use secure methods: When making payments, use trusted services like PayPal, bank transfers, or other secure methods recommended by DeaLinko.
• Confirm receipt of goods: After receiving the item, confirm with the seller that you’ve received it in satisfactory condition. If there are any issues, communicate promptly.

7. Review and Provide Feedback

• Leave a review: After completing a transaction, provide feedback on your experience. Positive reviews help good sellers stand out, and constructive criticism helps improve the platform.
• Be respectful: If there’s a problem with the item, try to resolve it directly with the seller in a polite and professional manner.

By following these Seller and Buyer Guidelines, you help maintain a secure and reliable environment for all users of DeaLinko. We want to create a safe, transparent, and efficient marketplace for everyone.

Let’s work together to make your buying and selling experience on DeaLinko easy and enjoyable!